Policies

Our facility operates by appointment only for tours, drop offs and Pick ups. Drop off and pick up of guests is by appointment only between the following hours (subject to change):

Daily: 8 AM - Noon ONLY

The office is closed on all major holidays. There are no drop offs or pick ups. (however we are caring for your pets 365 days a year)

Boarding reservations are confirmed by a non-refundable/non-transferrable booking fee (which is credited to final balance).

Payment is due upon drop off - we accept Visa, Mastercard and Cash

You are responsible for the Full payment of your contracted stay, regardless of an early checkout

All sales are final and No refunds are given. In-house credit will be applied for any early departures. These credits will remain available for 1 year from your exit date

Pet owner must be present at drop off to sign boarding agreement and veterinary care forms.

Owner agrees that to best of knowledge pet is in good physical health, well socialized and has shown no signs of aggression. We do not accept aggressive pets.

We supply a quality dry diet and have a sensitive stomache version in addition to our regular variety. Should you decide to send your own food any dry food must be packaged in zip lock bags per meal. We do not accept RAW diet.

All Vaccinations must be updated a minimum of two weeks prior to arrival. Making friends is easy but so is catching kennel cough and other airborne viruses. We do all in our power to protect your dog from contagious illnesses however dogs can be carriers without showing symptoms. In an effort to protect your pet as well as our other guests we request that your dog not visit any daycare/boarding facility/vet office or dog park at least 14 days prior to arrival.

No vaccine is 100% effective (just like in people) but to minimize risk the following vaccines are required to enter our facility:

We require proof of:

• Bordetella
• DHLPP
• Rabies
• OPTIONAL but recommended: Lyme, Canine Influenza

Kennel reserves the right to deny boarding of your pet based on age, temperment or health concern

Pet owner is responsible for any damages pet may cause through destructive behavior

Kennel supplies all bedding and food bowls. Due to sanitary reasons we do not accept outside bedding.

We do dispense medication for a fee. However we do not do any injections.

Office hours and boarding rates are subject to change.